Accessibility Statement

MITCON Credensia Trusteeship Limited is committed to ensuring digital accessibility for people with disabilities. We continuously strive to improve the user experience for everyone and apply relevant accessibility standards to our website.

1. Our Commitment

We believe that everyone deserves equal access to information, regardless of ability or technology used. We design and develop our website to be accessible to the widest possible audience, including users with visual, auditory, motor, cognitive, and neurological disabilities.

2. Conformance Status

This website is designed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). WCAG 2.1 AA is the international standard adopted by the Government of India's Guidelines for Indian Government Websites (GIGW) and recommended by SEBI for regulated entity websites.

We aim to meet WCAG 2.1 AA across all four principles:

• Perceivable — information and UI components are presentable to users in ways they can perceive (text alternatives, captions, sufficient contrast).
• Operable — UI components and navigation are operable by all users (keyboard accessible, sufficient time, no seizure-inducing content).
• Understandable — information and operation are understandable (readable, predictable, input assistance).
• Robust — content is robust enough for interpretation by current and future user agents, including assistive technologies.

3. Accessibility Features Implemented

This website includes the following accessibility features:

• Semantic HTML5 structure with proper heading hierarchy and ARIA landmarks.
• Skip-to-main-content link for keyboard and screen reader users to bypass navigation.
• Full keyboard navigation — every interactive element is reachable via Tab, with no keyboard traps.
• Visible focus indicators on all interactive elements (3px focus ring with 3:1 contrast).
• Sufficient colour contrast — text contrast meets or exceeds 4.5:1 (AA) and 7:1 (AAA where possible).
• Text alternatives for all informative images via descriptive alt attributes.
• Decorative images hidden from assistive technologies via aria-hidden="true".
• Resizable text — users can scale text up to 200% without loss of content or functionality.
• Responsive design — the site adapts to mobile, tablet, and desktop viewports without horizontal scrolling.
• Form accessibility — all form fields have explicit labels, error messages are announced, and required fields are clearly marked.
• ARIA live regions for dynamic status messages and form validation feedback.
• Reduced-motion support — respects user’s prefers-reduced-motion system setting.
• High-contrast mode support — the site adapts when Windows High Contrast Mode or system contrast preferences are enabled.
• Screen reader compatibility — tested with NVDA, JAWS, and VoiceOver.
• Consistent navigation — menus and page structure remain consistent throughout the site.

4. Compatible Assistive Technologies

This website has been tested with the following assistive technologies:

• Screen readers: NVDA (Windows), JAWS (Windows), VoiceOver (macOS & iOS), TalkBack (Android).
• Browsers: Latest two versions of Google Chrome, Mozilla Firefox, Microsoft Edge, and Apple Safari.
• Keyboard-only navigation across all browsers.
• Voice recognition software (Dragon NaturallySpeaking, Voice Control).

5. Accessibility of PDF Documents

We strive to provide PDF documents (such as SEBI circulars, fee structures, and policies) in tagged, accessible formats. Our PDFs include:

• Logical reading order and document structure.
• Tagged headings, lists, and tables.
• Alt text for embedded images and charts.
• Defined document language.

If you encounter a PDF document that is not accessible, please contact us using the details below, and we will provide an accessible alternative format.

6. Known Limitations

Despite our best efforts, some content on this website may not yet meet full WCAG 2.1 AA conformance. We are actively working to address these areas. Known limitations include:

• Some legacy PDF documents may lack full accessibility tagging. We are progressively retagging these documents.
• Third-party embedded content (such as social media feeds) may not always meet our accessibility standards. We continue to work with vendors on this.

7. Testing & Audit Methodology

This website undergoes accessibility evaluation through:

• Automated testing using axe DevTools, WAVE, and Lighthouse.
• Manual keyboard navigation testing.
• Manual screen reader testing with NVDA and VoiceOver.
• Periodic third-party accessibility audits.

8. Feedback & Reporting Issues

We welcome your feedback on the accessibility of this website. If you experience an accessibility barrier, or if you require information or services in an alternative format, please contact us:

Please include the following information in your message:

• The web page URL where you encountered the issue.
• A description of the issue, including any error messages.
• The browser, operating system, and assistive technology you were using.
• Your preferred method of response.

We aim to acknowledge accessibility feedback within 3 working days and to resolve substantiated issues within a reasonable time, typically 15 working days.

9. Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may escalate the matter through SEBI's grievance mechanism via the SCORES portal at scores.sebi.gov.in.

10. Continuous Improvement

Accessibility is an ongoing commitment. We regularly review and update our website, train our staff, and incorporate accessibility considerations into all design and development processes. This Statement reflects our current accessibility status and is updated as improvements are made.